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When IT Gets Handed AI: What to Do Before You’re Forced to Guess

When IT Gets Handed AI: What to Do Before You’re Forced to Guess

You didn’t ask for AI ownership — but now it’s on your plate.

That’s how it happens at most companies.
A board member reads a McKinsey headline.
The CEO hears a podcast.
And suddenly, someone turns to IT and says:

“Can you take the lead on this AI thing?”

You weren’t given a strategy.
You weren’t given a roadmap.
You probably weren’t even given a budget.

But now it’s your responsibility to figure it out — and fast.

IT and AI aren’t the same thing.

It’s easy to assume that since AI runs on data and infrastructure, it must fall under IT.
And to some extent, it does.

But AI is not just another software rollout.
It’s not a license install. It’s not endpoint management. It’s not another SaaS renewal.

AI touches systems, processes, people, and outcomes. It requires:

  • Data readiness

  • Business alignment

  • Clear goals

  • Cross-functional support

And yet IT is often left holding the bag — expected to implement tools that weren’t chosen with them in mind, without the context to evaluate whether they’ll even work.

You’re not unqualified — you’re unsupported.

Most IT leaders we talk to aren’t struggling with AI because they don’t understand the tech.
They’re struggling because no one around them has defined what success should look like.

AI projects get kicked off with urgency — but no clarity.
You’re asked to:

  • Vet platforms

  • Ensure security

  • Build data pipelines

  • Support integrations

  • Get buy-in from business units

  • Deliver measurable outcomes

All without a shared definition of “what we’re actually trying to do.”

That’s a setup for failure — not a lack of expertise.

Where do you start if this is now your job?

Let’s assume you’ve been tasked with leading AI in your organization.
Here’s how to move forward without falling into the “just try a few tools and hope for the best” trap.

  1. Ask the right questions.

  • What business problem are we trying to solve?

  • Who owns the outcome?

  • What’s the difference between success and “we tried something”?

If no one has answers, your first job isn’t implementation — it’s alignment.

  1. Audit your infrastructure.

  • Where is your data?

  • What shape is it in?

  • Which systems can support AI — and which will break under it?

Most projects fail not because of the AI — but because the foundation couldn’t support it.

  1. Don’t chase tools. Design use cases.

  • What’s the process we’re trying to automate or improve?

  • How will this tool connect to what we’re already using?

  • How will success be measured?

If you don’t start here, you’ll end up with “AI” that looks good in a demo and collects dust in production.

Own the rollout — before the rollout owns you.

If you’ve been tasked with owning AI and no one gave you a roadmap, this is where you begin:

 Get clarity.
 Audit your stack.
 Build toward outcomes — not logos.

You don’t need more pressure.
You need a plan.

Want help getting there?

We created a 45-minute session to walk through exactly what this looks like:
Own the Rollout: Assessing Your Infrastructure for AI Effectiveness
Happening June 16, 18, and 19
Attendees get The CXO’s AI Pocket Playbook

Register here: https://whitegator.ai/live-webinar/

Because AI shouldn’t be your problem to solve alone — and you shouldn’t have to guess.